Privacy Policy

Privacy Policy Notice

Fields & Company, Inc., doing business as Fields Insurance & Financial Group and its worldwide affiliates and subsidiaries (collectively “Fields Insurance & Financial Group”, “us”, “we”, “our”) are committed to protecting your privacy while providing you with a positive experience on our website and in using our products and services.

This Privacy Policy explains our privacy practices and provides information on how and why we collect, use and share your personal information through our interaction with you in relation to our products and services, when you visit our website, and associated sub-domains ("Website") or when you use our communications and collaboration solutions ("Services"). The Notice also describes choices that may be available to you regarding use, access, deletion and correction of your personal information.

How We Collect Your Personal Information

• We collect your personal information when you actively provide it to us through your interactions with us. 
• We may automatically collect personal information from you as you use our Apps and Services,  as a user or a participant, including recording communications, when enabled, or when you visit our Websites.
• We may receive personal information about you from a business or commercial partner or another user of our Apps and Services.  
• We may infer or derive personal information based on other information we collect, such as with Service features that provide conversational intelligence.

What Personal Information We Collect
 

• Personal Information you actively provide to us, or we collect from third parties, business partners, other users, and service providers, or which is publicly available

 

• Your contact information/Identifiers: Name, username, email address, phone number, identity documents, IP address, and any other identifiers a user provides when accessing or using the Apps or Services.

 

• Your payment information: Billing name, address, and credit card or other payment information.

 

• Other information: Social media profiles, LinkedIn URLs, custom profiles and any other information about you that you may voluntarily provide or any information about you that may be publicly available.

How We Use Your Personal Information

 

We use your personal information for the following purposes, to: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; Create your account; Provide you with insurance services including respond to your requests for support; Develop and improve the insurance services; Manage your order and our customer relationship; Market and advertise our Services; Perform surveys; Provide internal training and ensure quality assurance; Improve and optimize your interactions with our teams; Connect you to and optimize your experience using our Website and Services; Provide customers dashboards and reports; Monitor performance  of our data centers and networks; Personalize your experience with our Websites and Services; Comply with applicable law including those regulating call detail records; and Perform billing for our Services.   

SMS opt-ins or phone numbers for the purpose of SMS are not being shared.

Data Security Measures:

At all times we take all reasonable steps to protect your data. We do not make your data available to any other parties for any reason other than to follow through on your request to provide insurance products and services.

 

Data Sharing:

Your data will be shared with those insurance companies we are contracted to do business with in providing insurance products and services to you. All of our insurers have privacy policies and data protection in place to protect your data. Other than what you have authorize above we will not share, sell or provide for any reason your personal data to any other entity, vendor or third party for any reason. 

 

User Rights:

At all times you have the right to delete, edit or otherwise modify your data with our office.

 

Contact Information:

Please contact our office at 863-683-2816 for details, questions or concerns regarding your privacy and our privacy policy.